Support

We understand that having reliable and friendly support is essential to a great gaming experience. At Enchanted Casino, we pride ourselves on providing outstanding customer service, ensuring you're never alone whenever you have a question or encounter an issue.

Chat With Us Anytime, Anywhere

Need instant assistance? Our friendly and knowledgeable support team is always just a click away via our convenient live chat option. Available 24 hours a day, 7 days a week, live chat is perfect for quickly resolving questions about your account, bonuses, gameplay, or transactions. With typical response times of just a few moments, you'll be back to enjoying your favorite games in no time.

Prefer Email? We've Got That Covered Too!

If your query isn't urgent or you prefer to communicate via email, you can easily reach our dedicated support team at support@enchantedsweeps.com. We strive to respond to all emails promptly, usually within just a few hours. Rest assured, whether your question is straightforward or complex, our experienced team is committed to providing clear, helpful guidance that gets you back on track quickly.

Comprehensive FAQs at Your Fingertips

For your convenience, we've also gathered answers to our most frequently asked questions in our comprehensive FAQs section. Whether you're curious about how to deposit funds using American Express, Discover, JCB, MasterCard, UnionPay, or Visa, or you have questions about our software providers like Belatra Games, Microgaming (Apricot), or Pragmatic Play, you'll find straightforward answers and helpful information here.

We're Here for You Every Step of the Way

Your satisfaction is our priority. Our friendly support team is fully trained and always ready to assist you. We promise to handle your inquiries with care, patience, and professionalism, ensuring your experience at Enchanted Casino remains magical and worry-free.

Never hesitate to reach out—our dedicated support team looks forward to assisting you!